Shipping & Returns

RETURNS AND EXCHANGES:

- Please return items within 14 days of receiving your order.

- Please email us at hello@kitanilondon.com to notify us of your return

- Please return items to:

CK fulfilment / KITANI
Cowling Brow
Unit 7C Moorland Gate Business Park
PR6 9DR
Chorley
Co. Lancashire
United Kingdom

- Please make sure that all items are returned in their original condition and packaging otherwise the items can unfortunately not be refunded.

- Please make sure to use a recorded shipment provider with a tracking number. We unfortunately cannot be held accountable for return items that get lost in transit.

For any questions about our policies please feel free to email us at hello@kitanilondon.com

DELIVERY:

All orders are shipped from the UK. We aim to dispatch all orders within 24 hours, although there may be a slight delay during exceptionally busy periods such as our seasonal sales. Estimated delivery times should be used as a guide only and commence from the day of dispatch. KITANI is unfortunately not responsible for delays caused by customs clearance.

UK DELIVERY

Orders over £150 - FREE

Orders under £150 - £6.95

Orders dispatched within 24 hours for next-day delivery

INTERNATIONAL DELIVERY

FREE INTERNATIONAL DELIVERY OVER £300

ALL ORDERS ARE SHIPPED DUTIES PAID - NO SURPRISE FEES ON ARRIVAL

Orders for delivery to Europe or the USA will usually take 3-5 business days, while deliveries to other international countries will usually take up to 7 business days.

Orders under £300 value:

EU ORDERS: £15.99

USA ORDERS: £15.99

SWITZERLAND: £20.00

REST OF WORLD: £30.00

We ship all international orders with all duties paid. No surprise fees on arrival.

TAXES & DUTIES

Outside of the UK (in Europe and the rest of the world), we cover all duties and taxes. You the customer pay no further duties or taxes on arrival.

SALE DELIVERY

Please be aware that during the sales period, delivery times may be delayed due to a high volume of orders.

SHIPPING RATES